The Smarter Way to Manage
Your Customer Experience
Most business owners assume their customers are happy — until a competitor proves them wrong. Stinger pairs certified human shoppers with AI-powered CXM intelligence to expose the exact moments where your customer experience breaks down — and coaches your team to fix them. No guesswork. No generic surveys. Just real people, real visits, and the cold hard truth about what's actually happening in your business.
Real CX Data. Not Surveys. Not Guesses.
Surveys lie. Cameras miss the point. Only a real human in your store — experiencing what your customers experience — can tell you what's actually happening. Our certified shoppers capture every moment, then AI transforms those observations into a precise CX improvement plan.
We Mine Your Reviews. Then We Verify Them.
Our AI scans your Google & Yelp reviews to surface the CX patterns your customers keep mentioning — then we send a secret shopper to verify them in person. You'll finally know if the complaints are isolated incidents or systemic problems costing you repeat business.
Custom CX Scenarios — Never Generic
Your brewery is not a convenience store. Your salon is not a fast-food chain. Every Stinger shop uses a scenario built entirely around YOUR business, YOUR customers, and the specific service gaps YOUR competitors are quietly hoping you never close.
Enterprise-Grade CXM for Every Business
Fortune 500 retailers spend millions on customer experience management. Stinger gives every independent business the same intelligence — real secret shoppers, AI-powered analysis, and actionable reports — for a fraction of the cost. Stop guessing. Start winning.
Choose Your Package
Every package includes a certified secret shopper, AI-powered CX report, and a specific action plan to improve your customer experience. You only pay after the shop is complete.
Basic ID Check Verification
Make sure your staff are checking the IDs completely
Elite Questionnaire
Provide any number of questions to the Shopper and you get results quickly.
▶ Watch How Stinger Works (3 min)
Zero Risk. Real CX Intelligence.
We are so confident in the value of our customer experience reports that you don't pay a single dollar until your shop is complete and you've seen the results. Real data. Real improvement. Or you don't owe us a thing.
What business owners are saying
Ready to Own Your
Customer Experience?
Join hundreds of businesses who use Stinger to deliver consistently great customer experiences, coach their teams with real data, and stay compliant — all powered by AI secret shopping.
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